FAQ | Mango Fitness | Commercial GYM equipment manufacturer in china

FAQ

FAQ


What kinds of payment methods are there?

We support PayPal, TT, VISA, Master Card.

What is the order process?

Terms of payment: Buyer shall pay to Supplier all orders, 30% upon order for deposit and pay off the balance before shipment.

What is the delivery method?

Type of delivery: EXW, Seller’s duty to load goods into a container or truck in Seller’s factory.

How long is the delivery?

The supplier must deliver in 35days after received deposit payment from the buyer, Special case is an exception. (if force majeure, the supplier must inform buyer 5 days before delivery time, and negotiate new delivery time), If delay delivery caused by the buyer, the supplier will not be responsible for it.

What is the seller’s protection?

The seller must produce products according to requirements of the order, the buyer has right to inspect products after production completed if the quality doesn’t match order requirement, seller must produce new products until the meet requirement of order, otherwise, the buyer has right to reject products.

What are The Buyer’s rights?

if buyer malicious default or delay payment and not arranging shipment over 6months, the seller can cancel the order and will not return the advanced payment.

Do you offer a warranty?

The warranty period commences from 30days after leaving the factory, during the warranty period, the spare part will be free.